The Arc Caddo-Bossier
The Arc Caddo-Bossier turned to APS when payroll and HR inefficiencies became too much for them.
The Arc Caddo-Bossier (The Arc) is a private, nonprofit agency located in Shreveport, LA, which provides services and supportive programs for infants, children, and adults with developmental disabilities as well as their families.
Industry
APS Solutions Used
Payroll | HR | Attendance
Challenges
- Lack of customer support
- Controlling costs
- Confidence in tax compliance services
- Visibility into key data and metrics across departments
- Ability to integrate fund accounting with payroll and HR
Chris Horne
Requirements
When the organization decided it was time to make a change, Horne said that the following criteria guided The Arc’s selection of a new payroll company:
- Reduce existing payroll costs both in terms of the actual expense of the system provided.
- Decrease the time invested in completing the payroll process.
- Easy to use with customized reporting capability.
- Unify human resource and payroll functions.
- Demonstrate a superior commitment to personalized service and responsiveness.
- Capacity to accommodate a variety of pay rates and types.
- Demonstrate a strong track record of compliance integrity.
Outcomes
- Cost reduction and increased efficiency
- Unified payroll and HR
- Personalized customer service
- A solution that scales and grows
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Director of Finance
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